Privacy Policy

Effective Date:

 

Welcome to Design Fragrances Mumbai (“Company”, “we”, “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from designfragrances.com (the “Website”). By using our Website, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information when you interact with our Website:

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing & shipping address

b) Payment Information

  • We do not store payment card details on our servers.
  • All payments are processed securely by trusted payment gateway partners.

c) Automatically Collected Information

  • IP address, browser, and device information
  • Pages viewed, time spent, and referring URLs
  • Cookies and similar technologies (see Section 6)

2. How We Use Your Information

  • Process and deliver orders
  • Provide customer support and respond to queries
  • Send order updates and service-related messages
  • Send promotions and offers if you opt in (you can unsubscribe anytime)
  • Improve our Website, services, and product range
  • Comply with legal, accounting, and tax obligations

3. Sharing Your Information

We do not sell or trade your personal information. We may share your information only with:

  • Service providers (courier partners, payment gateways, IT/service platforms) to fulfil orders and operate the Website.
  • Legal authorities where required by law or to protect our rights, prevent fraud, or enforce our policies.

4. Data Security

We implement appropriate technical and organisational measures to safeguard your data. However, no method of transmission or storage over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal data, subject to applicable law

To exercise these rights, contact us at support@designfragrances.com.

6. Cookies Policy

We use cookies to improve your browsing experience, remember preferences, and analyse traffic. You can manage or disable cookies in your browser settings; some features may not function correctly if cookies are disabled.

7. Third-Party Links

Our Website may contain links to third-party sites (e.g., payment gateways or courier tracking). We are not responsible for the privacy practices or content of these websites.

8. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, services, or legal obligations. Updates will be posted on this page with the Effective Date revised accordingly.

10. Contact Us

Design Fragrances Mumbai
Mira Road, Mumbai, India
Email: fragrancesdesign@gmail.com
Phone: +919820198505